WARRANTY AND CLAIMS
HOLD. products shall be delivered without defects. If your HOLD. product is defective, and we will be happy to replace it for free. Non-refundable. Please contact us within 14 days of delivery.
We accept returns of domestic orders within 30 days from the date of order shipment.
Returns will be subject to a $9 return shipping fee, which will be deducted from your refund.
Products must be returned unworn, unwashed, in their original condition and with all tags attached. We ask that you wear underwear when first trying-on your purchase.
We reserve the right to refuse returns that show signs of wear or do not meet the above criteria. All Final Sale items are not eligible for returns.
Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 1-3 business days.
f your return is accepted, your refund will be processed and applied to the original method of payment.
Please note that refunds may take up to 7-10 business days to appear in your bank account due to varying processing times between financial organizations.